Customer Care
We are here to help
Questions about an order, sizing or materials? Reach out and a member of our team will reply within one business day.
Email us
hello@royaleluxury.com
Send an emailSupport hours
Monday to Friday: 9AM to 6PM ET
Saturday: 10AM to 4PM ET
Shipping and returns
Free shipping over $75, 30-day returns.
Read the policyCommon questions
How long does shipping take?
Orders are processed within 1 to 2 business days. Standard delivery typically arrives in 3 to 7 business days, and you will receive a tracking link by email as soon as your order ships.
Do you offer free shipping?
Yes. Every order over $75 ships free. A flat shipping rate applies to smaller orders and is shown at checkout before you pay.
What is your return policy?
If something is not right, you can return unused items in their original condition within 30 days of delivery for a full refund. Bedding can be returned even if it has been opened.
How do I choose the right bedding size?
Each product page lists exact dimensions. As a guide, our Full / Queen duvet fits inserts up to 90 x 90 inches and our King fits inserts up to 106 x 90 inches. If you are between sizes, contact us and we will help you choose.