Shipping
Orders are processed within 1 to 2 business days. Standard delivery typically takes 3 to 7 business days after your order ships. As soon as your order leaves our warehouse you will receive a confirmation email with tracking details.
- Free standard shipping on orders over $75
- A flat rate applies to orders under $75 and is shown at checkout
- Larger items such as rugs may ship separately
Returns
We want you to love every piece. If something is not right, you can return unused items in their original condition within 30 days of delivery for a full refund to your original payment method.
To start a return, email hello@royaleluxury.com with your order number and the items you would like to send back. We will reply with a prepaid return label and instructions.
Exchanges
Need a different size or colour? The fastest option is to return the original item and place a new order. If you need help, our team is happy to arrange an exchange for you.
Damaged or incorrect items
If anything arrives damaged or is not what you ordered, contact us within 7 days of delivery with a photo and we will send a replacement at no cost.